Information collection and use

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you. By using our website. which also comprises the mobile site, smartphone app platforms such as iOS, Android, Windows  you consent to this use. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.

When you use services provided on this website and/or mobile application, you will be asked to provide certain information such as your name, contact details, and/or your debit/credit card details. We will store this information and hold it on computer or otherwise in a secure and encrypted format.

What information will we collect?

  • Personal information, which includes your email address, name, phone number, device ID and IP address.

  • Transactional information, such as itinerary details.

  • Booking information, such as travel destination and dates.

 

We will use this information in the following ways

  • To fulfill our agreement with you, including processing your flight, hotel and package bookings and any other reservations, sending you your itinerary, or contacting you if there is a problem with your reservation.

  • To register you with our Web Site/mobile application and administer our Web Site services where you have registered to receive these. You can unsubscribe from these services by contacting us.

  • To answer any queries which you may send to us by email.

  • For direct marketing purposes.

We need to know the names of all passengers traveling or the names related to the reservation concerned. If you are reserving or booking a flight, hotel or package on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the aforementioned consent.

 

What will this information be used for?

  • To conduct bookings, ticketing and payment transactions for the services available on the Site;

  • To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)

  • To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) Website traffic analysis

  • To administer a contest, promotion, survey or other site features

  • To send emails, SMS, website and mobile app notifications as well as other communications for providing services, responding to inquiries, and/or other requests or questions.

  • To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

  • Automatic Logging of Session Data

Of course, you are solely responsible for maintaining the secrecy of your passwords, and your site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

 

Delete your information
Our Services and related documentation give you the ability to delete certain information about you from within the Service. For example, you can remove content that contains information about you using the key word search and editing tools associated with that content, and you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information
In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app, please disable the app or contact your administrator to do so.

Opt out of communications
You may opt out of receiving promotional emails from 24Flights by contact us or email to info@24flights.com . If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Transfer of your personal information

In the course of undertaking the activities specified in this privacy policy, we may transfer personal information to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively. We will transfer information only for the purpose of fulfilling/providing the services you have requested from us, in order to fulfill a contract with a third party for your benefit, or to disclose information which we are required to do by law or requested from us by a regulator.

 

Who do we share your information with?

  • To our customer support offices in the network.

  • To trustworthy third parties that we use for the provision of certain services, such as enabling our customers to book flights, onward flights, hire cars, hotel reservation, complete tourism trip reservation or other services quickly and easily.

  • To customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries.

  • To third party organizations involved in credit card authorization.

  • If we have a duty to do so or if the law allows us to do so.

  • To our employees and agents to do any of the above on our behalf, now or in the future.

If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services.

Cookies Policy

There is a technology called "cookies" which may be used by us to provide you with customized information from 24 flights websites or mobile applications. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make 24flights websites or mobile applications more user-friendly by, for example, allowing us to take you to the language site of last use, so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.

اذهب و استكثف

24 FLIGHTS

نتميز بالقدرة على حجز وتأمين أفضل الأسعار وأكثرها تنافسية من خلال مواكبتنا لكل ما هو جديد في مجال السياحة والسفر

الخبرة في توفير الترفية والفخامة للأفراد والشركات والوزارات. سنوات من الخبرة لتمكين عملائنا من الحصول على تذاكر لأكثر من 700 شركة طيران

كذلك نقوم بتلبية جميع احتياجات سفر عملائنا من خلال خدمة ممتازة على مدار الساعة، ورحلات مرضية من حيث السرعة والتكلفة والفخامة والأمان.

انه عالم كبير في الخارج

اذهب واستكشف

منذ إطلاقها في عام 2010, 24Flights نمت لتصبح واحدة من أفضل شركات رحلات المغامرات في الشرق الأوسط ، حيث تقدم أكثر من 400 رحلة في أكثر من 80 دولة
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